Support
We're here to help. Reach out anytime.
Email Support
For questions, feedback, or issues with any of our apps, email us at support@meansalot.com. We typically respond within one business day.
App-Specific Help
For help with a specific app, include the app name and your device/OS version in your message. This helps us get to the root of things faster.
Bug Reports
Found something that doesn't work right? Please describe what happened, what you expected, and the steps to reproduce. Screenshots are always helpful.
Data & Privacy Requests
To request a copy of your data, request deletion, or ask about our data practices, email support@meansalot.com with "Data Request" in the subject line.
Frequently Asked Questions
What are you building?
We're building iOS apps and web platforms across healthcare, aviation, education, and commerce. Our products include a flight tracking app (currently in TestFlight), a therapy companion, a resale tool, and a hairdressing education platform, among others.
What platforms do your apps support?
We build primarily for Apple platforms—iOS and iPadOS. Some projects also include web dashboards and admin tools deployed on Cloudflare.
Is my data safe?
We take data security seriously. Where possible, our apps use on-device processing—clinical data in our therapy companion never leaves your device. When cloud features are used, data is encrypted. See our Privacy Policy for full details.
Can I request my data be deleted?
Yes. You can delete your data from within any app, or contact us at support@meansalot.com with a deletion request. We process requests within 30 days.
Are your therapy tools a replacement for therapy?
No. Our therapy companion is designed to support your work with a licensed therapist, not replace it. It helps you capture thoughts and track progress between sessions, but does not provide therapy, medical advice, or clinical treatment.
How do I report a bug or suggest a feature?
Email us at support@meansalot.com. We read every message and genuinely appreciate feedback.
Crisis Resources
If you or someone you know is in crisis, please reach out to these resources.
988 Suicide & Crisis Lifeline
Call or text 988 for free, confidential support 24/7.
Crisis Text Line
Text HOME to 741741 to connect with a trained crisis counselor.
SAMHSA National Helpline
Call 1-800-662-4357 for treatment referrals and information. Free, confidential, 24/7.